Here at Norfolk Timepieces we try our best to show you exactly what you are purchasing. The description of the product will have all the information on the item.

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If you are not fully happy with your purchase we please ask you to contact us using the contact form below and we will try to resolve any problems or issues you have with your purchase.

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We give all our customers 14 days to contact us if you have any issues regarding a purchase. At which we are happy to refund for the purchase as long as the item is returned exactly how it was sent including all boxes, paperwork, manuals and anything else that came with the purchase.

If this doesn't happen then we will either send the product back with no refund or give you a partial refund to cover the cost of the missing items.

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Many Thanks